Client Management & KYC
In today’s regulatory environment, robust Know Your Customer (KYC) procedures are non-negotiable. eBanqr’s KYC module provides the tools necessary to securely verify customer identities, conduct due diligence, and meet regulatory obligations during the onboarding process and throughout the customer lifecycle. Protect your institution from fraud and financial crime while ensuring a smooth customer experience.
Robust KYC for Secure Onboarding and Compliance
Benefits:
- Enhanced compliance with local and international KYC/AML regulations.
- Reduced risk of fraud and financial crime.
- Faster and more efficient customer onboarding.
- Improved operational efficiency for compliance teams.
- Stronger reputation and trust with regulators and customers.
KYC Features
- Robust KYC Support: Fully supports KYC requirements, including secure storage of customer photographs and signatures, and uploading diverse identity documents searchable by unique identifiers.
- Detailed Client Onboarding: Supports a structured process for creating new clients, distinguishing between individuals (“PERSON”) and organizations (“ENTITY”).
- Individual Onboarding: Requires mandatory fields like Office, First Name, Last Name, and Submitted On date, with optional fields for Mobile Number, Date of Birth, Client Type, External ID, Client Classification, Staff association, and Gender.
- Entity Onboarding: Requires mandatory fields such as Office, Entity Name, Incorporation Date, Incorporation Validity Date, Constitution, and Submitted On date. Also mandates personal and address details for a family member contact.
- Bulk Import: Streamlines onboarding for large datasets via Excel templates.
- Lifecycle Management: Supports actions like activating, editing, assigning staff, transferring, closing, and re-activating clients.
- Client Relationship Management (CRM): Allows capture of supplementary information, including support for social performance management for measurable data analytics.
- Client Risk Analysis: Tools to track client behaviours and identify potential risk areas.
- Customer Blacklist: Enables marking clients ineligible for services.
- Data Protection & Compliance: Ensures adherence to country-specific KYC rules through robust tools, layered account verification, and built-in security.
- Configurable Onboarding: Highly adaptable to diverse operational needs, allowing custom definitions for client types, classifications, and genders, ensuring compliance with varied local data requirements.