Digital Solutions
In this technological age, accessible and intuitive digital channels are essential. eBanqr’s Digital Solutions empower your customers with self-service capabilities, enhancing their experience and reducing the burden on your staff. Provide secure and seamless access to their accounts, loan applications, and transaction history directly from their mobile devices or web browsers.
Empower Your Customers with eBanqr Digital Solutions
Benefits:
- Enhanced customer satisfaction and loyalty.
- Increased operational efficiency by reducing physical visits and call volumes.
- Reduced operational costs through digitalization.
- Modernized brand image and competitive advantage.
- Minimize losses related staff malpractices associated with cash handling
Digital Solutions Features
- Customer Self-Service Portal: A secure online portal for customers to view account balances, transaction history, and loan details.
- Mobile Banking Application (Optional Integration): Seamless integration with (or a framework for) a branded mobile app for on-the-go access.
- Online Loan Application: Allow customers to initiate and track loan applications online.
- Digital Statements & Notifications: Provide paperless statements and real-time transaction notifications.
- Secure Messaging: Enable secure communication between customers and your institution.
- Mobile Money Integrations: Integrate with payment service providers to receive payments by mobile money from customers, which will be automatically applied in eBanqr.
- USSD applications: Enjoy they flexibility and accessibility of USSD applications which can be tailored to the needs of financial institutions to enhance customer experience.